A True Understanding of Customer Service

At Mercedes-Benz of Nashville, when it's all said and done, we know that there is nothing more important than good customer service. After all, customer service can make or break a company. So that's always our primary goal: 5-Star Service, from start to finish. And regardless of what role you may find yourself in when you're with us-car shopper, service center customer, parts shopper, or current lessee-you'll always be treated with complete honesty and fairness.


Trading in your old vehicle can be a great way to make purchasing a new one an economically sound decision. If you decide to take this route, simply bring your vehicle to Mercedes-Benz of Nashville and expect nothing less than a quick, hassle-free trade-in value in return. We keep it simple for you so that you can get out of the old and into the new Mercedes-Benz that's just right for you. We consider all this to be part of the car buying experience, and so we'll do whatever is necessary to make you happy.


The technology you find in new vehicles these days is staggering, and it's easy for the best of us to become confused. That's why, before you drive your new Mercedes-Benz home, one of our delivery specialists will go over your new vehicle with you, reviewing the owner's and service manuals, and then walking you through the basics, even going as far as pairing your phone with the vehicle and going over the steering wheel controls. But should you need help after the sale, we're here for you. We'll even go as far as to send someone from Mercedes-Benz of Nashville out to show you everything all over again. Whatever it takes.


  • Monday 9:00 am - 7:30PM
  • Tuesday 9:00 am - 7:30PM
  • Wednesday 9:00 am - 7:30PM
  • Thursday 9:00 am - 7:30PM
  • Friday 9:00 am - 7:30PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday Closed
Mercedes-Benzof Nashville

630 Bakers Bridge Avenue
Directions Franklin, TN 37067

  • Contact Us: (800) 784-0289