"WOW!!!"
To Jeff Mullins, Bill Hudson and the Mercedes-Benz of Nashville staff, THANK YOU!!! For working with the insurance company always giving me a loaner. Also listening and keeping me up to date. WOW! great service. A very happy customer. Mac McCullough you were right, I would love the service and the car.
Angelo,Nashville, TN
"AWESOME..."
My service advisor, Robert, was AWESOME!!!!! He kept me informed 3 different times while I was there waiting! The wait was half the time which was great. The only other Mercedes store I have been in was Mercedes of Tampa and by far the Nashville store is the best and the people just added that much more satisfaction to my visit!
Angela,Murfreesboro, TN
"I believe that totally."
Thomas Arena was our personal salesperson. I must say that I dont' believe that title does this man justice. He was not only courteous, professional and very knowledgeable but he REALLY loves what he does. I believe that totally. Thomas always seend to antisipatemy every concern and/or question and believe me that is NOT an easy thing to do. He was and I feel still is willing to make this experience one that exceeds any previous. NOW, the car must meet or excell Thomas...time will tell!
Donna, Kentucky,
"Non-stereotypical..."
Thomas Arena is a non-stereotypical car sales person considering the reputatio associated with most car sales people. He is extremely nice, sincere, has a well balanced demeanor, very informative and put me at ease from the get go. He never rushed me and alwaystook the time to answer my questions and address any conerns I might have had. He did everything he could to be certain my buying experience at your dealership was the best it could possibly be as well as following up on my happiness with my New Mercedes-Benz. I would most definitely seek him out when making another automobile purchase as well as highly recommend him to friends, family and associates.
Gail, Grand Prairie, TX,