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Customer Testimonials

Hear What Our Customers Have to Say

"Fun and Easy..."

Patrick is GREAT!  He was helpful and made buying a car fun and easy.

Catherine,Nashville, TN

"WOW!!!"

To Jeff Mullins, Bill Hudson and the Mercedes-Benz of Nashville staff, THANK YOU!!!  For working with the insurance company always giving me a loaner.  Also listening and keeping me up to date.  WOW! great service.  A very happy customer. Mac McCullough you were right, I would love the service and the car.

Angelo,Nashville, TN

"AWESOME..."

My service advisor, Robert, was AWESOME!!!!! He kept me informed 3 different times while I was there waiting! The wait was half the time which was great. The only other Mercedes store I have been in was Mercedes of Tampa and by far the Nashville store is the best and the people just added that much more satisfaction to my visit!

Angela,Murfreesboro, TN

"Superb..."

We love dealing with your staff they are all superb!!!

Phillip,Nashville, TN

"First Rate..."

First Rate Service guy, First Rate dealership....VERY PLEASED!!

Jasbir,Nashville, TN

"Second to none..."

I am a Director of a sales team myself and I know how important customer service is.  It take a lot to please me.  Your customer service has been second to none.  I am sure I will enjoy doing business with you for years to come.
Thanks again Patrick, GREAT JOB!!

Sonya,Nashville, TN

"Outstanding Service..."

Outstanding service.  MB Nashville exceeds all expectations.  They are Nashville's best auto dealer!

Lonnie,Nashville, TN

"Above and beyond treatment..."

This is our fourth MB, my fifth MB to own and my fifth vehicle to purchase from Bea.  We love the luxury and amenities of MB.  Bea is the most compassionate salesperson we have ever worked with.  She is extremely knowledgeable.  Even though this was our fourth purchase with her she spent time to go thru the operation and introduction of the vehicle and followed thru with the Sirius connections although we have done this many times.  She is a professional in all aspects.  Your dealership is Exceptional.  We enjoy meeting and visiting Harold and we think alot of the service manager and we appreciate the above and beyond treatment we receive everytime we are there.

Joseph,Brentwood, TN

"I believe that totally."

Thomas Arena was our personal salesperson.  I must say that I dont' believe that title does this man justice.  He was not only courteous, professional and very knowledgeable but he REALLY loves what he does.  I believe that totally.  Thomas always seend to antisipatemy every concern and/or question and believe me that is NOT an easy thing to do.  He was and I feel still is willing to make this experience one that exceeds any previous.  NOW, the car must meet or excell Thomas...time will tell!

Donna, Kentucky,

"Top Shelf..."

Your Cool Springs store is a model that your stores should strive for.  Brad is one of the finest sales consultants I've ever met and his knowledge and professionalism is first rate.  The Finance, Service and General Management were also Top Shelf.  Thank you for delivering value that far exceeded my expectations.

Brian Brentwood, TN,

"Non-stereotypical..."

Thomas Arena is a non-stereotypical car sales person considering the reputatio associated with most car sales people.  He is extremely nice, sincere, has a well balanced demeanor, very informative and put me at ease from the get go.  He never rushed me and alwaystook the time to answer my questions and address any conerns I might have had.  He did everything he could to be certain my buying experience at your dealership was the best it could possibly be as well as following up on my happiness with my New Mercedes-Benz.  I would most definitely seek him out when making another automobile purchase as well as highly recommend him to friends, family and associates.

Gail, Grand Prairie, TX,





Contact Information

Mercedes-Benz of Nashville

630 Bakers Bridge Avenue

Franklin, TN 37067
sales Sales:
800-784-0289
phone2 Service:
800-786-9517
phone3 Parts:
800-789-0302

SHOWROOM HOURS

  • Monday: 8:30 AM - 8:00 PM
  • Tuesday: 8:30 AM - 8:00 PM
  • Wednesday: 8:30 AM - 8:00 PM
  • Thursday: 8:30 AM - 8:00 PM
  • Friday: 8:30 AM - 8:00 PM
  • Saturday: 9:00 AM - 6:00 PM
  • Sunday: CLOSED